0% platform fee — permanently for pilot partners
100% of every donation reaches your project. Your pilot terms are permanent — even when we open the platform after launch.
Your Projects. Transparent Donations.
We are looking for the first charitable organisations to introduce ChaCha with us.
How a donation works for your organisation
You set milestones for your projects and confirm each step you reach, and ChaCha documents it. Donors see in the impact record what came of it.
- Costs coveredThe donation reaches you in full.
- MilestoneEvery step is documented.
- Donation receiptThe donation has arrived.
- Impact recordDonors see what it achieved.
What you get
Premium features at no cost
We are building premium features for charitable organisations — from enhanced reporting to campaign tools. Pilot partners get them at no extra cost.
Digital Donation Receipt and impact record
Donors get the Digital Donation Receipt after every donation. For impact projects, everyone sees the impact record you deliver with documented milestones. The receipt does not replace a formal donation confirmation (Zuwendungsbestätigung).
Impact data for your corporate partners
Your impact records feed into the ESG/CSR/sustainability reports of your corporate partners — opening the door to higher B2B donations without extra reporting effort.
Co-design and early visibility
Your requirements feed directly into platform development — monthly pilot roundtables, direct founder contact. You will be prominently positioned and communicated alongside ChaCha.
How donations work for your organisation
You create a project with clear milestones and a budget
You upload your tax-exemption certificate, we look at it and admit you; we record its date of issue and validity
Donors find your project and donate to it
You document a milestone (photo, report, receipt), we record it
Payout to your EUR bank account (in future only after a documented milestone)
At project end: the impact record is sent automatically to all donors
While the donation flows, the Supporter Pool covers platform costs — you and your donors never encounter them.
This is the impact project flow. Classic donation projects (without milestones) are also supported — see FAQ.
What we need to see for your application.
Evidence of charitable status
Tax-exemption certificate for organisations from Germany. For Austria and Switzerland, please get in touch — we clarify admission individually, together with you.
Association or foundation register entry
Current extract, not older than 6 months.
Project plan
Ideally with clear milestones and a budget per milestone (for impact projects). Classic donation projects are also possible — see FAQ.
Readiness for impact documentation
Photo, report, receipt per milestone — we help with templates.
Primary contact for onboarding
One person from your organisation to go through the process with us.
What being a pilot partner means.
We start with a manageable number of pilot partners — deliberately small, so we can accompany each organisation personally, understand your requirements, and mature the platform together with you.
- Founder-led onboarding — no hotline, a direct contact person
- Monthly roundtables — your requirements feed in
- Pilot terms permanent — what applies at the start applies after launch
We will open the NGO programme step by step for more organisations. Pilot partners retain preferential status — you are not a transitional status, you are the first.
Plans
Start free. Expand when you need more.
The record stays free, tools are Premium: anyone can trace the path of every donation — Premium adds tools for reports and campaigns.
Free
€0
No base fee — for charitable organisations with a tax-exemption certificate.
What's included:
- Create and publish projects
- Receive donations
- Digital Donation Receipt for every donation (a record, not a formal donation confirmation)
- Public transparency on donation flow and impact
- Basic report
Premium
Price on request
We agree the price with you personally.
Need more tools for reports and campaigns? Premium is your next step.
Planned:
- Extended impact reports with export
- Campaign tools
- API integration and webhooks
- Your own branding and widgets
- Personal contact person
As a pilot partner you get Premium at no extra charge.
Once Premium generates revenue, 50% of it (net of VAT) goes into the Supporter Pool. The pool exists to cover platform, network and transaction costs so they are not deducted from donations. More about the Supporter Pool
Ask about Premium
Tell us briefly what you need. We will get back to you personally and discuss what Premium can mean for you. We agree the price with you personally.
What you can rely on.
- Our servers are in Germany. For e-mail delivery and payment processing we use service providers with a US connection; details in the privacy policy.
- Your data belongs to you — we use it solely to fulfil our contract with you
- Freedom of contract — no minimum term during the pilot phase, cancellable at any time
- A Digital Donation Receipt for every donation, issued automatically to your donors
- Payout in EUR — directly to your bank account, against a documented milestone
Frequently Asked Questions
- What does ChaCha cost us?
- For pilot partners: 0% platform fee — permanently. Your donors see exactly that 100% reaches your project. Premium features are included for pilot partners at no cost.
- How long does onboarding take?
- 1–2 weeks, depending on the availability of your documents and project planning. We support the process.
- Can we migrate existing donor relationships?
- Yes. GDPR requires that your donors actively give new consent — we support you with ready-made email templates.
- What happens to our data if we want to stop?
- Full data export, then deletion in accordance with GDPR. We keep donation receipts and booking data for the statutory periods (up to 10 years).
- Can we work without milestones?
- Yes. With milestones your donors get an impact record in which you document what was achieved. Without milestones the project runs as a classic donation project — clearly labelled on the platform so donors can see what level of transparency they get. In both cases 100% of every donation reaches your project.
- Do we get reports for our funders and board?
- Yes. Real-time dashboards, plus exportable PDF reports for the board, supervisory board, or major funders.
- Are in-kind donations possible?
- Not in the pilot phase. We start with cash donations in EUR. We will review in-kind donations for a later expansion stage.
- Where does the information in the impact record come from?
- From you: you confirm what has been achieved and attach evidence such as photos or reports. ChaCha documents it traceably and links it to the donations.
Ready for a pilot partnership?
→ More about our directory of organisations.
