The bridge to 100%.
Whether you're raising donations or wondering if every donation really arrives: the Supporter Pool covers the costs so 100% of every donation reaches the project.

Example: you donate €50.
Typical donation routes
- Your donation
- €50
- Payment fees
- possible
- Platform and processing fees
- possible
- What arrives
- depends on the provider
Depending on the provider, these may be deducted:
With ChaCha
- Your donation
- €50
- Deductions
- none
- What arrives
- €50
The Supporter Pool covers all costs.
Simplified example calculation. Deductions differ from provider to provider. At ChaCha the Supporter Pool covers the costs for as long as it has funds.
The problem
Why fees would otherwise come out of the donation
Payment processing and digital infrastructure cost money. On typical donation routes, that is often deducted from the donation. At ChaCha it is not.
Without a pool
It is not always clear how much arrives in the end. On typical donation routes, payment fees and infrastructure costs can be deducted from your donation.
With the Supporter Pool
Supporters pay into the pool separately, so that every donation reaches the project undiminished.
What the pool covers
Three types of cost, one bridge
The pool exists to cover every cost that would otherwise come out of donations. Step by step, as ChaCha grows.
Payment fees
The cost of payment processing through regulated providers, so donations arrive safely and reliably.
Network costs
Costs that arise once donation receipts are additionally secured on the blockchain.
Platform operations
Hosting, development, security, and the documentation of organisations and impact.
How your contribution flows
- 01
Contribution
Supporters, including organisations, pay into the pool.
Example: +€15.00 contribution - 02
Pool
The contribution lands in the shared, publicly viewable pool.
Pool balance rises - 03
Donation at 100%
A donation flows entirely to the project, with no deductions.
Example: €35.00 → €35.00 - 04
Record
The covered costs become visible in the register.
Pool receipt in the register
Live register
What the pool is covering right now
These numbers come directly from the public register of the demo environment (test payments).
Demo environment with test paymentsThe latest bookings according to the register.
Check it yourself
Don't take our word for it, check it.
Draw a donation and check it step by step. And see how far the pool reaches.
Demo environment: these numbers come from test payments.
Draw a donation and check it
A random covered donation from the latest bookings.
How far does the pool reach?
Today the pool covers, by our calculation, the payment costs of
What changes when new supporters join?
With 50 supporters (€5 a month each), the payment costs of 277 more donations a month would be covered, by our calculation.
How we calculate
Projection from the real numbers of the last 30 days, not a promise. Only payment costs are included, not network or platform costs. The reserve equals the estimated costs of the next 50 donations. Once it is reached, you can choose when you donate: wait until new supporters cover the costs, or cover the costs yourself.
Estimate based on the pool bookings: the pool exists to bear the payment costs of donations. The current amount would cover about 18230 more donations if only these costs are covered (on average EUR 0.90 per donation, last 30 days). Network and platform costs are not included.
The average per donation is rounded to 10 cents because only a few donations underlie it.
For organisations
What the pool means for your fundraising
If you raise donations as an NGO, association, or company, the Supporter Pool covers the costs that would otherwise come out of your supporters' donations.
- No fee deductions from incoming donations
- 100% of every donation reaches your project
- Every covered cost type is publicly traceable
Frequently asked questions
How is this different from a donation?
A donation goes to a project. A supporter contribution covers the platform's costs, so others can donate at 100%. Both matter, but they are different.
Who runs and manages the pool?
Today the ChaCha team manages the pool. We will announce what form permanent management takes as soon as it is settled. Every movement can be viewed openly.
Do I get a donation receipt for my contribution?
No. Your contribution does not go to a project; it covers payment, network and platform costs so that donations arrive in full. A donation receipt is issued for donations to a project.
Can I be a supporter anonymously?
Yes. Your name only appears in the register if you want it to: pseudonymous, anonymous, or with your full name.
Can I cancel at any time?
Yes, at any time. What has already flowed into the pool stays there and keeps covering costs.
What happens if the pool isn't enough?
We keep our promise that 100% of your donation reaches the project. If the pool ever falls short, we will tell you before your donation is processed. You then have two options: your donation waits until new supporters cover the costs, or you cover the costs of your donation yourself. You can see the current state of the pool publicly at any time.
Does my contribution come with voting rights?
No, not yet. We are exploring a way for supporters to have a say in the future. Whether and when it happens has not been decided. For now, your contribution remains a voluntary contribution to costs and does not establish any voting, membership, or governance rights.
The bridge to 100%
The bridge you help build
By our calculation, 16 donations arrive in full each month with your contribution.
Worked example, not a promise, valid as long as the pool lasts. Calculated from the average cost per covered donation of the last 30 days, rounded to 10 cents because only a few donations underlie it.
Become part of the bridge to 100%.
Your contribution helps donations arrive undiminished.
Become a supporter